
My phomemo stencil printer only starts printing from the middle... and I don't know how to adjust the aspect ratio in the app. It says 20cm x 24cm, but DIN A4 is 21cm x 29.7cm. That doesn't make sense to me. In TikTok videos, I see that some people can select an aspect ratio right from the start. That doesn't work for me. Why? I don't want to waste my expensive stencil paper. Can anyone give me a tip on how to fix this? Is my printer possibly broken, since it only prints from the center no matter where I move the design? I would appreciate any help.