I'm not sure if this is the right place to post this, but I'm looking for some feedback on a situation I encountered a couple days ago which has been kind of eating at me.
I was on my way home when I saw a man carrying an unconscious woman alone at night, both looked to be in their 30s. I stopped to check if she was okay and the man seemed a little flustered and said she was just lightheaded, but she didn't seem very responsive and looked like a ragdoll in his arms. He was propping her up in a standing position so I recommended he set her down to get some blood flow to her head and he obliged. She was in and out of consciousness but not very articulate, so I asked if she had taken any drugs (I had naloxone on me) but he said no and that she took xanax regularly but nothing else. At this point I offered to call 911 and he said yes so I did.
Right when I got on the phone she became responsive and very distressed at the thought of going to a hospital. I was sort of multitasking trying to stay on the phone and also explaining to her that I thought she should see a medical professional, but she was really upset, stood up and started walking away and said if I couldn't help then to just leave them alone and then she left and her boyfriend followed. I did call out and say that I felt they should call someone if things worsened and the boyfriend nodded but I feel odd about not knowing the outcome.
She was conscious when they left but did seem disoriented/was walking like she was drunk. I explained the situation to the operator and they offered to send someone anyway but I explained I didn't know where to send the ambulance since I didn't know where they were going, so they didn't end up sending anyone. That was the end of my encounter.
I'm not medically trained in any way, so I'm not sure exactly what was going on with her but I strongly feel she should have seen a medical professional and been assessed. I feel a bit guilty about not following them or pushing harder for her to have at least waited to be assessed by paramedics, if not been brought to the hospital, so really I'm just wondering if there was a better way to have handled this situation.
Sorry, I know this is a long post. Just hoping for some advice so I can handle this better if I encounter a similar situation in the future. Thanks for any input!
tldr: found an unconscious woman with her boyfriend, tried to call an ambulance for her, she woke up and refused, her and her bf left, I don't know the outcome and am feeling a little guilty about letting them go without seeing someone