u/CMed67

▲ 1 r/MicrosoftTeams+1 crossposts

Teams phones display "Sorry, but we're having trouble signing you in, please try again"

This started with our receptionist's phone (Yealink MP58) needing to be restarted after an update. She can't sign back in even after a full reset and Broker authentication, she get's the message "Sorry, but we're having trouble signing you in, please try again". I tried wth a different phone (MP54), same issue. Any phone that get's signed out of or restarted, now can't be signed back into.

I even reflashed one of the MP54s with Yealinks package, no change. As soon as you attempt to Broker auth and sign in, the phone displays the message.

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u/CMed67 — 1 day ago