u/CM_UW

My mother, 72, has a small business and recently moved locations. She needed "help" making phone calls to transfer her internet, electricity, insurance, etc. She's not tech savvy, at all, so these things couldn't be done online. I (52F) had to call the internet service and pretend to be her to get changes made.

It's not about spending time with her, because I've spent 9 days straight helping to pack, move, and unpack her business. We also talk daily.

It's like, if there is an important call to be made, she freezes. How can she run a small business, but not call her water company?

My dad is no better. It seems to be a thing with many older people, in my life at least.