▲ 45 r/callcentres
Today I have a meeting with my manager to go over my calls and me sounding like a robot. Mind you we do a lot in the call with also trying to make sure metrics and scripts is said. She said I sound like im just going thru the call reading the script? Mind you, im listening to people bitch constantly, im pregnant and having an ectopic pregnancy and my mental is insane rn! Idk if I can do it today, I don't wanna listen to my calls and be judged. It's giving me anxiety, and my score is good?! Everything is a problem to them,
u/Business-Honeydew205 — 10 days ago