Hey everyone,
I’m in a really frustrating situation and I need advice from people who’ve been through this.
I got this email from DistroKid yesterday :
“Track 1 is associated with an active infringement claim, and until the dispute has been resolved, we are unable to distribute this audio. If you are the recipient of the original claim, please reach out to the claimant directly.”
Here’s the full situation :
I legally purchased a beat from a beatmaker. Someone else illegally used that same beat, uploaded it to platforms before me and claimed it, which triggered an infringement claim on MY track even though I did nothing wrong.
I tried deleting my upload and re-uploading — didn’t change anything, the claim is still active.
My beatmaker is aware and already filed a strike against the thief. The thief’s song has actually been removed from platforms already. But somehow the claim on MY track is still active and I’m still blocked.
I have a release date of May 1st and I can’t even pitch on Spotify for Artists right now. DistroKid support is being super slow and unhelpful.
Has anyone dealt with this before ? How long did it take to resolve ? Is there anything I can do to speed this up ?
Any help appreciated 🙏
Could you please:
1. Provide me with the full details of the claimant so my beatmaker can contact them directly to resolve this
2. Escalate this case given that the original stolen content has already been taken down
3. Help me find the fastest way to resolve this so I can release on time
Thank you for your help,