It is ridiculuous that Sony can ship the garbage hinges on 1000Xm5 and get away with it without any accountability or any consequences at all. This is such an atrocious attitude by this big congolmerate who thinks they are beyond repproach. These are not cheap by any mean ? They are ridiculously expensive and yet there is little regard for that. I would like to stick up to them , can you guys come up with some ideas ?
PS Edit - There is a class action suit on Sony for this very flaw. You can join the class, at least the management will hear about this even if they settle for pennies https://classlawdc.com/2025/09/04/sony-wh-1000xm5-headphones-hinge-investigation/
u/Bulky-Treat-6495 — 18 days ago