u/Budget_Ad4606

Hi, I’m hoping for some advice as I’m feeling a bit stuck and unsure what to do next.

I recently moved out of a rental property in the UK on the 9th after living there since 2022 (managed by an estate agent). The checkout inspection was done last Tuesday, and it’s now been nearly a week since then and I’ve heard absolutely nothing from them about my deposit.

For context, the whole process leading up to this hasn’t been great. Initially I was told the property was being marketed as an investment with a tenant in situ, but I later found out this wasn’t actually the case. It felt like this was done to make it easier to carry out viewings. When I questioned it, I was then told I would be served a Section 21. There’s a whole host of other things I could mention they have done but I don’t want to make this post too long 🤦‍♀️

Throughout my tenancy I’ve been a good tenant — I’ve never missed a rent payment and I left the property in good condition when I moved out.

At the moment:

I haven’t received any breakdown of deductions

I haven’t been contacted at all since the inspection

I don’t know what’s happening with my deposit

I’m unsure if I’m supposed to contact them first or wait

I’m starting to worry they might just be waiting for me to chase or delaying things.

From what I understand, the deposit should be handled through a protection scheme, but I don’t know if I should:

Wait longer

Contact the agent directly

Go straight to the deposit scheme (TDS)

How long is normal to hear back after an inspection?

And is it better to wait or start the process myself?

Thanks in advance — just trying to handle this the right way without making things worse.

Thanks

My old chap Ralphie is 16. He has hyperthyroidism and it’s been treated and managed well with medication. He recently went in for dental surgery but after some pre-op blood tests the vet said he would not be able to have any anaesthetic or go ahead as his kidneys would not tolerate it . I’ve been advised to leave his dental issues as it’s not worth the surgery risk and due to the kidney disease put him on a renal diet. He’s been eating Purina Renal wet pouches. He’s loves them which is great but it’s making his poops very wet.. it’s not diarrhoea but it is a lot wetter and smelly then normal and sometimes gets on his fur. I am happy to live with this if has a better quality of life. But is it normal ? I’m panicking the food is not agreeing with him and hurting his tummy .

Any advice welcome 🙂. Thanks