u/BroHappen

I had this coincident on the cemetery yesterday after i paid respects to my passed away loved ones graves i came by and noticed a grave that i read their name and date of birth and also led me to look up if they had a social media ( they were born 2004 and died on 2016, very young) and there came up her social media account and i also got into curiosity on what caused their early passing.

I was thinking that the owner (spirit/soul) of the grave wanted me to notice them. So after coincidentally seeing their grave it incited my curiosity to look them up on social media. Possibly wanting someone to remember them. Or just a pure coincident fueled by my inquisitive personality.

This mostly about my mother, who did not spend most of her life raising her children. Her mother(grandma) left to raise my younger probably half sister, and myself left to her aunt ( i also called grandmother but preferrably mother) . No Identity of my father on my birth records, neither my half sister. She was not around most of our childhood maybe appearing once or twice on our life. Worked out of town, overseas. Fast forward to today.

I'm in my 30s and still live with my mother and retired uncle in the same house. My mother and uncle often clash—she badmouths him and shouts, while he responds with threats of violence. We've already had a physical altercation, and unfortunately, my mother was the one who provoked him. Since then, I've taken precautions to protect myself.

I'm not very close with my mother. We coexist peacefully most of the time, but we're rarely in sync or on good terms. What frustrates me is that I'm the one paying for utilities, and they expect me to provide food for both of them—even though I'm no longer speaking to my retired uncle. He still benefits from the utilities I pay for, since he lives under the same roof. He tends to threaten me when disturbed, especially when I go out for night walks, but I’ve prepared a deterrent against him.

Privacy is another issue. The house has only one room, and my mother frequently enters because she still keeps her belongings there. She refuses to sleep in the house due to her fear of my uncle and the ruined bed, which was damaged by my gambling-addicted aunt. So at night, I’m alone with my retired uncle, who still sleeps on the floor after six years—because he hasn’t done anything to deserve better.

My mother despises my uncle but won’t evict him. She insists on feeding him with the food I provide her, out of lingering compassion. I now regret staying with them. I feel my privacy is constantly violated, and my mother has the nerve to criticize my habits and choices, despite relying on me for everything.

I already moved out and leaving them behind.

This mostly about my mother, who did not spend most of her life raising her children. Her mother(grandma) left to raise my younger probably half sister, and myself left to her aunt ( i also called grandmother but preferrably mother) . No Identity of my father on my birth records, neither my half sister. She was not around most of our childhood maybe appearing once or twice on our life. Worked out of town, overseas. Fast forward to today.

I'm in my 30s and still live with my mother and retired uncle in the same house. My mother and uncle often clash—she badmouths him and shouts, while he responds with threats of violence. We've already had a physical altercation, and unfortunately, my mother was the one who provoked him. Since then, I've taken precautions to protect myself.

I'm not very close with my mother. We coexist peacefully most of the time, but we're rarely in sync or on good terms. What frustrates me is that I'm the one paying for utilities, and they expect me to provide food for both of them—even though I'm no longer speaking to my retired uncle. He still benefits from the utilities I pay for, since he lives under the same roof. He tends to threaten me when disturbed, especially when I go out for night walks, but I’ve prepared a deterrent against him.

Privacy is another issue. The house has only one room, and my mother frequently enters because she still keeps her belongings there. She refuses to sleep in the house due to her fear of my uncle and the ruined bed, which was damaged by my gambling-addicted aunt. So at night, I’m alone with my retired uncle, who still sleeps on the floor after six years—because he hasn’t done anything to deserve better.

My mother despises my uncle but won’t evict him. She insists on feeding him with the food I provide her, out of lingering compassion. I now regret staying with them. I feel my privacy is constantly violated, and my mother has the nerve to criticize my habits and choices, despite relying on me for everything.

I already moved out and leaving them behind.

Planned to go on absence since I will need to attend an initial assessment for a Workforce analyst job. But I'm currently employed as a CSR in PST phase training. I got a medcert on a legit clinic asked for a two days rest. I also plan to hit several government offices to get an updated ID that i haven't been able to claim for weeks because our shift ended up in the morning, then payment arrangement on housing loan , and if time fits updated national id. I'm on Philippines contact center. I have 8 years experience on the industry, 4 years CSR, retail, technical. I'm not comfortable with inbound or outbound sales with quota, i job hopped and always left because of that. If im profiled, i prefer non voice roles where i have stayed 6 years on my last company because i got that non voice role and was promoted on workforce management. I offboarded on March, and i was unemployed for a month my finances running out so i reluctantly accepted a voice role to finance my job hunt, I also attempted to make a move on HR to let me in on the email non voice lob they so conveniently and proudly announced during the operations visit lol. But I was met with a BAU scripted reply of their employment rules for movement. As a former workfor analyst I understand the pressure on from scheduler to determine how much headcount they wanna plot for a backfill or ramping class, then the recruiter to fill the class, the trainer to maintain the headcount until endorsed to production and planned headcounts already have an attrition allowance for example a class of 30 may have only be forecasted to have 25 to 20 left for graduation. I have used this medical certificate excuse longer than anyone I only use it as last resort for making planned absence in times i really need something done or just plainly not in the mood for work but the objective tomorrow is to apply for a workforce analyst role, I'm locking in, if i fail I'll just attempt to survive until i get moved to a non voice role or a work from home non voice or workforce role. just survive being an inbound agent to fund the job hunt for non voice role or workforce analyst role.

https://preview.redd.it/440hq25xib0h1.png?width=1641&format=png&auto=webp&s=7b21860d6a4374bca02220999709a07d4c2d9e1a

What time does the booking of CSC Slots open on Tuesday May 12,2026? I need this info cause my current shift falls on the morning from 7am - 4 pm. I may need to excuse myself to guarantee I don't run out of slot. I am trying to find someone I can trust to book the slot for me but they are not responding ATM.
What requirements do I need to procure?
What do I need to review about the exam?
I already planning to book on SM exam area.

Good day, I never got into the PRISAA 2026 even but I just heard again this song/music and looking for the title of this at 0:45. It was way back when I was still hearing it on Mama Monyeka program on Campus Radio. Appreciate any info on this. Pa dugtong nlng "p" sa "s" para ma view niyo .

http s://www.facebook.com/share/v/1CuiZ4sVN7/

I’m looking to pivot back into a dedicated Workforce Management role. I have 4 years of solid background: 1.5 years as an RTA and 2.5 years in Scheduling.

My Background:

• I specialize in real-time analysis, executing action plans based on WFM standards, and driving schedule adherence.
• Full disclosure: I’m not an "Excel Wizard" yet (building complex reporting suites from scratch isn't my primary forte), but I am highly proficient in running and analyzing them to maintain floor efficiency.

The Dilemma: I recently resigned from my previous company because the rates felt low—18k for RTA (no allowance) and 21k for Scheduling (this is Monthly rate in PHP). Was I right to walk away from that, or is that the current market rate?

The Challenge: I’ve had a tough time as an external hire. Recent technical exams (specifically at Ubiquity) felt like "Boss Level" difficulty—dealing with raw data on Google Sheets without a mouse. It felt like an alien platform. I actually have a photo of the exam logic (taken outside the restricted area) if anyone can help me break down what they were looking for.

What I’m Looking For:

1. Referrals: Looking for a Workforce Analyst role.
2. Agent Roles: If WFM isn't available, I’m strictly looking for 100% Non-Voice (Chat/Email).
3. Setup: Open to WFH if a device is provided (currently setting up my new house).

Currently employed in a blended voice role at CNX, but I’m looking for my "forever home" in WFM. Any leads or advice on how to pass these "Alien" logic exams?

https://preview.redd.it/qnb0fiy3vxzg1.jpg?width=750&format=pjpg&auto=webp&s=2ed07423dcc770010b6245a9ed1e43ac9f9b33ef

Just got off on our CNX payroll talk and seen some folks in Negros Occidental area new hires that are WFH. Is it still hiring? Why when I applied on site it was not offered were you also waitlisted? It's kinda jarring to know there are same new hires batch that got the WFH role and when I asked my recruiter he did not offer me after I passed final interview.

Just wanted to know if any Concentrix profiled to voice but their role is Blended support I read it carefully on my workday description that its a multi role csr position. is it set in stone that were only gonna be voice inbound agents for the rest of our tenure unless we utilize 6 month good performance reprofile request? Or it will depend on our nesting performance on what LOB we will pick like a previlege for top performers, management prerogatives for LOB distribution or just stuck on voice LOB role? Read below to add context.

Just wanted to weigh in my options with BPO employment. My background is 8 years in BPO, With Inbound CSR,Technical Support and Back office, Programs like retail, telco, travel, financial. Also with 4 years in workforce management realtime analyst for 1.5 years and scheduling for 2.5 years. Upselling is not my forte so I wont include it on my background, I tend to stick longer if my program is not upselling, only pure technical or best is non voice. Had jumped at least 2 companies as I was being re-profiled due to a project based contract or just pure reduction in volume or workload. I stuck with my company longer because I had a telco back office role and had chance to he promoted as wfm analyst, but let go of it since the market price for that role is higher than what my company is paying me. So I just accepted a csr role while looking for a WFM or non voice roles , have strict rules its either non voice im not very picky with salary as long its pure non voice regardless of program type. For WFM roles i will attempt to negotiate at current market salary for it, but my bottleneck is im not an excel wizard for automation and creating reports from scratch, I am adept only with using or modifying pre made ones and google sheets is an alien platform to me since we only used excel on my previous company. I already sent my concerns to HR, to check if they can move me to an email LOB same program launching this month, i pointed out of if their class can tolerate losing some agents while on training and nesting or have budget for attrition but for my case its just moving me out of voice LOB so I am sure that i will stick because of that preference or lets just say I can do better if I'm not voice because it has higher pressure than email where u can take time on one email resolution and just zip the rest without getting flagged for silence. I still keep my options open for any WFM or non voice roles while im here to keep my gears moving coz bills don't stop coming regardless. If I get transferred to that email LOB with my logically calculated email query/request i might stick to this company, if no WFM or non voice roles open imma stick to surviving performance without dipping too low until i get a reprofile option open for a non voice role in the same company in the future.