Some friends and I recently rented a ski house for a weekend that had a downstairs unit (we were upstairs). The people in the lower unit complained about our music (small speaker playing at about half volume) to the host around 7:00pm. We gladly turned it off but it was not loud at all and quiet hours weren’t even til 10:30pm. Checking back in a few days later, the host of course had to mention it in the review. However, she lied and said she had asked us multiple times to lower the music, which I have message logs of, and she she wrote there are quiet hours but failed to mention the noise complaint was not during quiet hours. To top this all off, she said the house should’ve been cleaned better before we left (we had spent an hour and a half cleaning including vacuuming and wiping down all the counters and tables).
I have gone to airbnb with the proof and to take down the review but they wouldn’t budge. Neither would the host. This feels extremely unfair. It being my only review on my account and myself only 22 years old this makes me look like a rowdy college kid. Let me know your thoughts