How do you actually tell if a local business is legit before hiring them?
Feels like it’s getting harder to tell what’s real vs not, especially with reviews.
What do you usually look at before deciding to go with a local business?
A few things I’ve started paying attention to:
- How detailed the reviews are (not just “great service”), even the negative reviews help me decide.
- How the business responds to negative reviews. Are they just not responding or do they seem to want to help/fix.
- Whether pricing is clear or vague upfront. If it's something I'm familiar with, I want pricing but it's not a dealbreaker for me.
- How quickly they communicate. This is a killer for me - if they don't respond when they say they will and just kind of.... "ghost" then I'm out to the next.
Curious what others look for. Anything you’ve learned from a good or bad experience?