I ordered a bed from Wakefit expecting a basic level of service, but the installation experience has been extremely frustrating.
It’s been over 10+ days since delivery, which was already a week late. and despite raising 5 separate complaints, there has been no proper resolution or confirmed installation timeline. Every time I follow up, I get vague responses or assurances that someone will come “soon,” but nothing actually happens.
Meanwhile, the bed has just been lying in my room, making it difficult to even use the space properly. I’ve had to adjust my sleeping arrangement around it, which is honestly ridiculous considering I’ve already paid for the product and installation.
At this point, I’ve decided to assemble the bed myself / hire a local carpenter because waiting further doesn’t seem practical.
Just wanted to share my experience:
Has anyone else faced similar delays with Wakefit installation?
Were you able to get reimbursement if you hired a carpenter yourself?
Would appreciate any suggestions on how to escalate this or get a proper resolution.