I have a credit line with Best Buy Citibank. I fell behind for 6 month. Not I’m at a place where u can pay the whole thing off and when I called Citibank they told me my account was sold to portfolio recovery. Gave me the number to call. I did and gave them my information but portfolio recovery say my information don’t match with anything they have and don’t have anything on me?
What can/should I do? Really want to pay off this credit debt so I can have piece of mind but neither side don’t seem to be helping!
u/BlueberrySad3442 — 16 days ago