Here is my experience of a roof replacement by Kingswoods Roofing Solutions (KRS).
According to their website, KRS offers roofing services across Greater Manchester, Merseyside, and Cheshire. No postal address is shown on the website. The company is registered with Companies House with Isaiah McDonagh as sole director. Payments for the work were made to the director’s personal bank account. I dealt with a man named Lee who did not provide his surname.
I obtained a quote for a full roof replacement on my four-bedroom detached house in Chester. On 24 March 2026 two roofers visited but did not carry out a loft inspection or go onto the roof. Lee quoted £8,500 over the phone. This was at the lower end of the quotes I had received, and I accepted. The quote stated “no money spent up front till the job is completed” and included a 25-year guarantee on work and materials, consistent with the company website. I later requested additional work on the drainpipes and fascia.
Key issues:
(i) Significant price increase after work commenced After the old roof was removed, Lee advised that additional work was required to repair cavity wall brickwork and strengthen the rafters, at an extra cost of £7,500. The roofers showed me a video of the brickwork, which appeared to be in poor condition. With the roof off the house, I felt I had little choice but to agree. An independent roofer who had previously inspected my loft later advised me that, in his professional opinion, strengthening the rafters was not necessary. In my view the additional charge was excessive, and a full pre-job survey would have allowed a more accurate initial quote.
(ii) Inadequate temporary protection Before the April Bank Holiday weekend, the temporary roof covering was not sufficiently secured. Despite a forecast storm on the night of 4–5 April 2026 and my concerns raised with Lee, rainwater entered the loft due to insufficient overlap. I had to secure the sheets myself. A roofer later attended to improve the covering.
(iii) Interim payments and missing guarantee Despite the original “no money up front” agreement, I was asked for two interim payments (£3,000 and £5,000) and made them. After paying the final £10,000 (total project cost £18,000), I have repeatedly requested the promised 25-year guarantee. Despite assurances it would be provided — including a claim it had been emailed — I have still not received it as of the date of this review.
Conclusion: While the finished roof appears satisfactory on visual inspection, the process involved a large price increase once the roof was removed, inadequate temporary protection during bad weather, and failure to provide the promised guarantee. This caused me significant stress and additional cost.
This review reflects my honest experience. Based on what happened, I would not recommend Kingswoods Roofing Solutions to others.
Advice to homeowners: Get a detailed written quote after a full site survey (including loft inspection), insist on clear written terms for payments and guarantees, and do not make final payment until all promises (especially the guarantee) have been fulfilled.