Clinic in Cyprus communication only via WhatsApp, is this normal?
Hi everyone,
Has anyone here had experience with Hope Fertility Clinic in Cyprus?
They have really good reviews online and I’ve been in touch with them, but so far all communication has been through WhatsApp. They don’t seem to use any other platforms, and there’s no email listed on their website.
When we reached the stage of sending documents, I submitted my intake form via WhatsApp but they couldn’t open it. They then gave me an email address to send everything to, but the first email apparently didn’t go through even though I sent the documents. Now I’m honestly not even sure if they received the second one because it’s just silence.
I know many clinics use WhatsApp or Telegram, but it feels strange that everything is only through WhatsApp and there’s no clear official email contact on the website. The whole process has felt a bit disorganized, and it’s making me unsure how professional they are.
Has anyone actually been treated there or visited the clinic? Did you have a good experience? Is this communication style normal for clinics in Cyprus?
I’d really appreciate any feedback.