What measures do you put in place to prevent clients leaving whilst you’re on vacation?
I work with clients who often are new to the gym and don’t know much about training, rather than those who are really into fitness alone (just so you know the vibe of the clients). Whenever I go on vacation (19 days) I always loose clients How do you guys put in measures to stop this? Wanna see the gaps I’m missing.
I have a 3 month contract with my clients, and they pay automatically via stripe so they can’t just cancel the payment. Last year went really bad for me (I lost 9 clients upon return) I worry people will message me wanting to cancel whilst I’m away and that they get complacent. I didn’t have stripe last year but I did have the contract, which I learned I wasn’t strictly enforcing enough so people left despite them signing. I think stripe stops people from just choosing to just leave and seeing me as more casual commitment.