u/Bitter_Management508

Surface Book 2 Clipboard won't charge

Hey, my surface book 2 has a software issue I don't know how to resolve.

I replaced the battery in the clipboard, because it had almost 90% wear, now after replacing it has only 1.5%, but it won't charge.

Battery percentage stays at around 25-30% (as it was after powering on for the first time after replacement).

If I plug it in either with the base connected or not, it won't charge, but also won't lose any percentage. Charge Rate is 0 Watts, like the battery is at full charge level. After turning off and back on, it gains a little percent, like it's charging while booting but won't go further.

I tried deleting the batteries in the device manager, restarting several times, charging for hours, charging with and without base, Microsoft charger and USB c charging with base, running Windows update. Doesn't work.

I would really appreciate some ideas or fixing methods as I'm quite relying on it for studying.

Thanks for any help beforehand :)

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u/Bitter_Management508 — 14 hours ago