u/Big-Weather6870

Hello everyone I live in southern Nevada in North Las Vegas and today was supposed to be set my technician date that was supposed to come around 2pm to 4pm but they failed to show up and I contacted customer support and they told me the technician went to the wrong address. Has anyone experienced this also because this is super frustrating I need my Wi-Fi and it’s just really urgent since it’s been a while. I was fed up with Cox due to the price hikes and now Quantum fiber decides to not prioritize the appointment than actually do something is just wrong. I rescheduled and now I had to wait nine more days just great.