Framework 13 AMD RYZEN AI 300 series refuses to charge
I need some help!
I got this laptop a week ago. Used it without issues until the battery was completely discharged. Now, it refuses to take a charge. I’ve used a wide range of smart chargers and dumb chargers with no success. The battery utterly refuses to charge. The lights on either side don’t turn on regardless if I’m using expansions or not.
I left it plugged in for 2 hours only to come back and find it had done nothing to it. I’ve been using the motherboard power switch to try and turn it on but even that doesn’t turn it on.
When I have plugged in a 5v/1A charger to it, it will make a high pitched buzzing sound but ultimately doesn’t do anything. I’ve tried unplugging the battery and discharging the motherboard.
I have a RTC battery ordered and on the way. That’s something I haven’t tried yet.
Are there any other suggestions or anything that has been done to get over this problem? I tried reaching out to Framework support but none of my applications for support were submitted for some odd reason.