u/BetterTemperature673

I made an order online direct with a retailer (England, UK) it said my items were delivered but I have definitely not received them. I was home all day and there was no delivery attempt.

I contacted the courier who suggested I contact the retailer which I have, via email. I phoned the retailer customer service line who said to email again, I have had no answer. 4 emails and two phone calls over 12 days.

I've had no answer at all.

Is there anything I can do? It's not super expensive (around £50) but it's not something I can easily afford to order again.