Front gate tickets help
I bought a Bonnaroo ticket at the end of February and used a layaway plan. In early March, something financially disruptive happened, and thankfully, I had insurance with Allyz. They reimbursed me for the down payment and the insurance fee, which amounted to $90. Fast forward to today, and I’m charged $372 for the first payment. I reached out to Allyz, and they assured me that I’d be reimbursed for that amount. However, if I wanted to cancel my layaway plan, I had to contact Bonnaroo. When I spoke to the people at Bonnaroo, they informed me that I had to pay a $70 fee if I wanted to default my layaway plan. I’m confused about this. Can I simply add that fee to my reimbursement? I don’t know how to proceed. The front gate told me that I couldn’t do that, but I suspect that was just part of their script, hoping someone could help me out. Do/can I file a claim with that 372+70 fee,