Upwork Verification
Hey!
I paid to verify my new account (only been live 2-3 weeks). I'm stuck in a depressing loop of trying to verify my account and failing. The passport portion is fine, but as soon as i do the selfie portion, it NEVER takes a picture, despite following the prompts. After 30s or so, it times out.
Now my account is suspended due to lack of verification.
Upwork seem to have no actual support, i've just spoke to an AI chatbot who says Upwork will reach out if there is an issue my verification once it's done, if they need more info etc.
So as it stands i've paid to verify, verification doesnt work (i've recorded 5+ mins of me trying to do the "Selfie" part, centring my face into the oval, etc, but it's impossible to actually contact Upwork to flag this issue.
Anyone got any idea how i proceed from here?