u/Beginning_Ground9472

I unfortunately don’t have a recliner chair. I have OSA and a year ago I accidentally slept with my back against the wall in my bed(best sleep of my life) and my sleep hasn’t been the same…it’s been getting worse and worse and I am just not able to do it again. My back starts hurting, my shoulders get squished and my neck gets tense and my head gets sore…

Is there any pillows that I can use to sleep like this?

We have a support number that is on our page that people call and leave a voicemail and than we have them fill out a support case on our page and that is suppose to trigger my automation that creates the flow.

Case creation portion is straightforward but the voicemail audio attachment is what I'm having a hard time with. What's the best approach? Trigger? APEX? Flow? I'm a admin so my job title ends with Flows, anything after that goes to our devs.