u/BeeDazzzle

Hi folks,

I have a near-brick iPhone 16 Pro (unsure of the ios, but it should be a recent one) that got some water damage and now power cycles every 4-5 minutes without fail. I'd like to wipe it, but I think I am stuck.

Per Apple's instructions (https://support.apple.com/en-us/109511), I was able to wipe my ESIM from the phone. I then went into my iCloud (Settings>Name>"Sign Out">"Erase this Device". While it was processing this step, the device power cycled, so I am not sure if it fully signed me out. Now when I turn the device on, it takes me to the welcome screen, prompting me as if it were a new device. Before I can get through all of the steps, it power cycles. I have tried multiple times and cannot get through the prompts fast enough.

I have not been able to go through the steps to Reset the device (Settings>General>Reset>"Erase All Content and Settings") and the device is still showing up under Devices when I log into my Apple account online. I would love advice if I need to take any additional steps and how I might go about doing that. Thanks so much!

Hi folks,

I purchased a non-official refurbished iPhone 16 pro phone about a month ago. It looked in good shape and went through diagnostics fine. After a rainy drizzly east coast day, I noticed fog behind the lenses and later that evening the phone started power cycling every 4-5 minutes and won't stay on longer than that. Clearly the weather seal was not installed correctly prior to my purchase. I am working with the seller to return the phone, but my question pertains to wiping the device.

Per Apple's instructions (https://support.apple.com/en-us/109511), I was able to wipe my ESIM from the phone. I then went into my iCloud (Settings>Name>"Sign Out">"Erase this Devise". While it was processing this step, the device power cycled, so I am not sure if it fully signed me out. Now when I turn the device on, it takes me to the welcome screen, prompting me as if it were a new device. Before I can get through all of the steps, it power cycles. I have tried multiple times and cannot get through the prompts fast enough.

I have not been able to go through the steps to Reset the device (Settings>General>Reset>"Erase All Content and Settings") and the device is still showing up under Devices when I log into my Apple account online. I would love advice if I need to take any additional steps and how I might go about doing that. Thanks so much!