u/Bargainings

Has anyone else experienced a substantial delay in the delivery of a replacement screen to the store?

I dropped it off to the apple store (florida) for a screen replacement on 4/16 (over 2 weeks ago). At that time they said it would be ready for pickup on 4/23 (7 days). I called the store on 4/27 and they said there's been a delay but that the screen would definitely be there in 3-5 business days. Now that's passed and I'm not sure what to expect.

I was able to use the MBP with an external display, and now it's getting pretty inconvenient to not have my files (on a TM backup but can't access without another mac). I asked the rep on the phone if I could pick the computer up in the interim and drop it back off once the screen arrives. She said that I couldn't without starting the process over.

Any thoughts/advice appreciated.

u/Bargainings — 9 days ago