[CA] [CONDO] disturbingly loud walkers, no 80/20 rule in HOA books
I am desperately looking for a way to stop the loud walking that wakes me up regularly throughout the week. The noise comes from the new renters below me, and no one there has ever been so loud. They walk so loudly that this wakes me and others in my household. The HOA states they may have wood floors. That may be true, but when it is this loud, does it not become a quiet enjoyment issue?
I have contacted the owners of the unit regarding the issue. They contacted their rental agency. The agency contacted the renters. There was no change in behavior or noise level. I contacted the owners again. No response.
I contacted the HOA head who says they have emailed the owners.
Awaiting a reply, but not hopeful, since no HOA action has stopped other problematic residents as of yet. (People setting off fire alarms, caustic odors, etc).
Please, what should my next steps be?