u/Baby_angel_

I took a rock hit to my left ATAC XC12 pedal and the spring is crooked. It was a straight on hit, foot all the way down, bad timing, just overall oopsie my bad. I don’t even think I disengaged from the pedal, but it was hard to tell because the hit was HARD. Like is my bike ok, what just happened, what was that, where am I, how am I still upright? I felt an increase in float on that side of the pedal immediately after it. I was praying I only knocked the tension or my cleat out of whack, but sadly no. Visually, the springs on the damaged side are no longer parallel, rather the heel side is on a slight angle. The spindle and body (with a new cute little scruffy battle scar) appear intact, and the opposite side/spring works properly. Looking at the US consumer site, I cannot find a spot to call/email/chat/contact SRAM to process my own RMA. Instead, they are directing me to a dealer. I purchased off Amazon and do have a receipt, but want to be respectful of my LBS. If the consensus here is a hard no oh well I have other pedals (BuT tHey’Re 20g HeAvIeR! 😭😂 first world problems, I know). If it’s a maybe then I’ll pursue with the shop and pay any fees for their time in processing and shipping as well as any repair fee from Time (became it’s not warranty, it’s warrant-me). Or do I crack a cold one and rawdog it in the home workshop, get it in a vise, get big pliers, hammer it back, hope it’s not compromised? JK it totally is compromised and I have too much invested in adult orthodontia to try that. I can post a pic in comments if anyone wants to see.