Shopify: “Shipping not available” only when cart has 2 items — any ideas?
Hi everyone,
I’m setting up shipping on my Shopify store and running into an issue I can’t figure out. I’m using Printful for fulfillment, but I removed all Printful shipping rates and created my own custom shipping setup in Shopify.
Right now I have:
- A flat rate shipping (€4.95)
- Free shipping over €79
- Rates based only on order price (no weight conditions)
The weird part is:
- If I add 1 product to the cart → shipping works fine
- If I add 2 products (even the exact same product) → I get this error at checkout: “Shipping not available. The items in your cart don’t meet the requirements for available shipping rates.”
So it doesn’t seem to be a location issue or multiple warehouses, since it happens even with identical items.
I also tried simplifying everything to a single flat rate with no conditions at all, but the issue still persists.
At this point I’m wondering:
- Could this be related to product weight settings?
- A misconfigured shipping zone?
- Or something with how Shopify handles profiles internally?
Has anyone run into this before? Any ideas on what I might be missing would be hugely appreciated