I have been using them for over a year now. Early this evening, someone was able to logged into my Venn account. I didn't get any "verification code" email from them.
They managed to empty my USD account by converting and sending funds via email transfer. After the limit, they put two charges via credit card to Ziina. Its an app to transfer funds to UAE. I was alerted by a decline email from Venn but funny enough it went through on their second try.
Have filled a report with Venn. They suggested that someone must have gotten hold of my email account but no such indicators as I have checked with my email provider.
Hopefully they can get to the bottom of this.
Main issue is how they accessed my account without that verification code??
u/Awkward-Philosopher5 — 7 days ago