Click facilitator question
Throwaway account to avoid more retaliation. Does anyone else have a full timer in PFS who mostly stands at the computer and watches Y&R episodes on their phone?
He intentionally slows our metrics down. The way he adds wasted time to a pick list is put the first page of a center store label sheet together with an unrelated perimeter zone like, frozen/dairy, meat produce then hands it to the shopper and says "here, now make SURE to combine these two." And then the route results in one or two items from a handful of center aisles, but also hits three different corners of the building, not in order, to pick up just one or two items and requires labeling more bags than fit on the cart because raw meat has to be separate from other chilled, vs dry vs. chemicals etc.
If the software claims to economize walk/pick ratio, Slick Slackerman has found THE way to undo what the software is intended to do. How much did they pay for that software?
Question: When employees schedules print up as Facilitator as opposed to Shopper, why is it they are always put in a shopper role for their whole shift regardless? Too lazy to train? Or is it because Sir Slackerman doesn't want to lose control of his metrics gaming? Maybe upper management is fooled. But they should care because his style of "facilitating" brings the whole department's metrics down and the store has to pay more employee hours to that department than it really needs. This is so he can stand off to the side and stream episodes of Y&R on company time and go home untaxed by customer interaction and tired from pushing a cart full of 24 pack waters zigzag throughout the store.
One way he makes his own metrics look high is to hardly ever do a regular shop using the CnC cart where you're pausing for customer questions and aisle jams and asking managers about OOS while your timer is running. Instead he goes in one shot and gets all the preorders from deli and speed scans them in the back room.
Would even the union help employees who have been targeted by him? Because he's union too. Is it metrics fraud only when a customer gets overcharged and this is basic just internal metrics sabotage?
TLDR: facilitator falsely inflates his own metrics and sets up workers under him to look more inferior than they actually are. Who cares? Union, AP, District, SM, ethics?
Edit is for spelling Y&R soap opera