Yesterday pretty much all UK/EU servers (and apparently one NA server?) were failing to relay streams back to users.
This affected several streamers in UK yesterday including myself and my wife, including partnered streamers, and there were reports of the same occuring in other EU regions like Germany.
We decided to end stream, but a partnered streamer we know tried to solve this by switching to other Twitch servers yet the issue persisted on ALL of them.
However all our VODs were saving, despite the stream not getting relayed back to users. The partnered streamer in question ended up with like 6 different 5 minute VODs getting saved as she stopped stream, switched server, then started again over and over trying to get the stream working.
During this the live view counts showed up as either zero or one, despite a confirmed 100-200 users in chat from across the globe, with everyone confirming a #2000. This affected all quality settings too, so the "source" stream and all lower resolution transcodes failed to reach users.
Obviously we don't know exactly what went wrong, but considering:
- No user anywhere in the world could watch one of the affected streams,
- Many of these users tested watching other (US based) streamers and confirmed their streams were working,
- VODs were saving, going live notifs were going out, and twitch showed the channels as live, and
- We're all able to stream without issues again, despite neither changing any encoder settings, nor updating stream keys or pretty much anything else in our configs...
...we can confirm this could not be a browser/extension issue, nor an ISP issue, and not some Twitch auth/login/API issue either.
The only (*probably) thing that could cause this would be an outage with the Twitch transcoding/relay servers, specifically on the Server->Viewer side of things, while the Streamer->Server side remained 100% functional.
And Twitch is claiming zero issues? You're telling me no one reported this? Hell, even if no one reported this, you're telling me twitch didn't notice basically ZERO CCV across all streamers in an entire region for over an hour???