xbox ally x buttons not configured properly
my xbox ally x started doing this around 3 weeks ago and i still have been able to fix it, ive done anything and everything. i did a clean uninstall of armoury crate and reinstalled it, i did a full reset on the console TWO times, i went to services in windows and restarted the services for armoury crate controller interface and armoury crate SE, ive tried to see if i could roll back the driver but that is greyed out, ive tried remapping the buttons to their old respective mapping and it didnt work, ive tried literally everything i can think of and it just isnt working. the called support 3 times and they couldnt help me other than recommending i send it in for repairs, the thing is though i think its a firmware prblem not a hardware problem. Aanyways does anyone have any updates on how to fix it :(((((((