u/AustinBaze

I've had the tall black SageMcom 5688W Gateway in NW Austin for 2 years. Strong 4-5bar signal on gateway, & my TVs and all devices are snappy with great speeds approaching 500mbps downloads most days. Till today, when it dropped to 2mbps down overnight.

Tech support tried to update firmware with no success, then did a refresh, reboot & reset to factory defaults, but no joy. They gave up & are sending me a new G4 gateway overnight, not sure which model.

BUT. The firmware update happened later, and I am back to high speeds again (446down/37up). Should I use the new gateway when I get it or send it back? Have heard this model is faster (has been fast for me). Is the G4 better? Faster? Any reason to change if this is working again?

User for almost 20 years, and in all that time I have had the same answer to the same question Netflix asks every time I fire it up. Who's Watching? ME. Dammit.
Is there really no way to set a bit that says "ACCOUNT HAS ONE PROFILE" until flipped? #grumblegrumblegrumble

Is