We bought our Ioniq 5 back in February as our second electric vehicle, hoping the NACS port would make it an easy add to our existing Model Y.
Our first surprise was finding out our existing Tesla mobile connector was incompatible with the Ioniq, but thankfully the vehicle came with it's own charging cable.
We used the Ampure Go 2 charger that came with it for a couple of weeks until it stopped working and the error light came on. I spent a few hours troubleshooting before realizing it was stuck in an auto-reboot fault that wasn't resolving, and I would need to contact the manufacturer.
Two weeks of public charging later, we have a charger again, for about a week and a half before that failed as well. We contacted the company asking for another solution, but rather than respond they just sent another unit.
That unit arrived mid-April and worked until this past week, before having the same auto reboot fault. I have now reached out yet again, asking them to please stop sending me these defective products and just give us compensation to find a functioning charging solution.
My wife has a 10-15 minute commute; she can survive on a full charge for a week but mine is closer to 60-65 miles a day, depending on the route. I have not been able to commute with this vehicle; we have already spent more on public chargers for it in the past 2 months than we did all last year for our Model Y.
I want to like this car, but that would require me to do anything more than troubleshoot chargers for it and take it around the neighborhood. Hyundai needs to find a better supplier of chargers to provide with their vehicles. If this were my first EV experience, I would be clamoring to go back to an ICE