Do you need assistance with a tax or water bill question? Due to the temporary closure of the City Hall building, CBRM’s water and tax services are best reached by email.
taxbill@cbrm.ns.ca
waterbill@cbrm.ns.ca
If you prefer to communicate by phone, call 311 for any questions or use 311's online chat.
You are able to request a call back through email.
Learn how to prepare for wildfire season at upcoming Wildfires & Preparedness Information Sessions presented by CBRM Emergency Management at your local Cape Breton Regional Library branches!
The sessions will cover topics including:
- Personal preparedness
- Wildfire risk and prevention
- FireSmart practices for your property
- Emergency notifications and evacuation planning
North Sydney Library
Thursday, May 14 | 6-7 PM
Glace Bay Library
Thursday, May 28 | 6-7 PM
New Waterford Library
Wednesday, June 10 | 2-3 PM
Drivers are advised that due to construction on George Street in Sydney, between Byng Avenue and Shandwick Street, traffic will be reduced to one lane with stop-and-go traffic.
Traffic control will be in place to help vehicles move through the construction areas.
Please use caution and expect delays.
GLACE BAY: Traffic Notice
Main Street in Glace Bay is currently closed from Wallace to Phalen. Barricades in place.
Barricades also in place at intersection of Connaught & Woodward.
*Unconfirmed but possibly related to smoke from brush/grass fire in the area in Glace Bay*
The CBRM Parks & Grounds Summer Student Job Lottery is now open!
We’re accepting applications for our 2026 Parks & Grounds summer student positions until 11:59 p.m. on May 21, 2026.
Job Details:
July 6 – August 28, 2026
7:00 a.m. – 3:00 p.m.
$16.75/hour
Outdoor work maintaining parks, green spaces, and community grounds
The draw will take place shortly after the deadline, and selected students will be contacted by email within 1–2 weeks.
Apply now and spend your summer working outdoors in your community: https://studentlottery.cbrm.ns.ca/
Thinking about applying for a municipal grant or looking to learn more about community development supports available in CBRM?
Join us for one of our upcoming Municipal Grants Information Sessions!
Residents, community groups and organizations can learn more about the municipal grants program, support from CBRM Recreation and community development resources.
Old Sydney Society (173 Charlotte St, Sydney)
Thursday, May 14, at 2:00 p.m.
Old Town Hall (14 McKeen St, Glace Bay)
Thursday, May 14, at 6:30 p.m.
Wilfred Oram Centennial Library (309 Commercial St, North Sydney)
Thursday, May 21, at 6:30 p.m.
For more information, please email commdevelop@cbrm.ns.ca
Public emergency test messages will be sent out in participating provinces and territories on May 6. In Ontario only, the test has been rescheduled to May 7. Test alerts help you learn what an emergency alert would look and sound like.
Find out what time the test takes place in your region: https://www.alertready.ca/testing-schedule/
CBRM’s Call to Haul program is now open for bookings. This free service provides residents with an easy way to dispose of eligible bulky waste items that cannot be collected during regular curbside pickup.
Residents can book an appointment for up to five approved items at a time, and can use the service more than once during the year.
To learn more about what can be collected, how the program works, and to book your appointment,
visit: [Call to Haul](https://cbrm.ns.ca/call-to-haul)
Over the next couple of months, City Hall will be undergoing a major HVAC replacement project.
The Citizen Service Centre (CSC) in the lobby will remain open to the public, except on days when the contractor requires a full building shutdown.
City Hall will be closed to the public on May 5 & 6.
Before visiting City Hall, residents are encouraged to check for updates on:
-CBRM Facebook
-CBRM Website -Notice Section on the front page
-Or by calling 311
Residents are reminded that there are several ways to pay their tax or water bill with no in-person visit required:
- Through your bank or credit union
- Online banking (add CBRM as a payee)
- Credit card via Paymentus secure payment page (service fee applies) or call Paymentus’ toll-free number 1-866-837-4603
- Preauthorized payment
- To make scheduled payment arrangements, download the Pre-Authorized Payment form on our Forms page, complete it in its entirety, and submit it with a VOID cheque enclosed. Incomplete forms will be returned.
Questions About Your Tax or Water Bill?
Residents can contact:
- 311
- taxbill@cbrm.ns.ca (tax bills)
- waterbill@cbrm.ns.ca (water bills)
Reminder to residents: May 1st, the following Solid Waste changes come into effect. The Call to Haul program portal opens on CBRM's website www.cbrm.ns.ca at 9:00 a.m.
Tipping fees at Solid Waste Facility at SPAR Road. Opening hours 8:00 a.m. to 4:00 p.m. Credit and Debit payment only.