u/Appropriate-Egg2560

I have a property with lovely tenants, but for the last 6 months, the neighbours tree has been growing over the carport and I'm afraid there may be damage. The real estate has asked the neighbours twice to prune the tree but they have not.

I was aware that next steps were to contact some Citizen advice centre for mediation but I wanted to know what I could do beyond this as I don't want this to be a recurrent matter.

Just was asking for any insight, experiences and advice in this matter. TIA