u/ApprehensiveBig5708

Hello everyone,

I recently bought a new domain from namecheap and a webhosting/email from whc (Canada).

My emails for outlook/hotmail are going into junk but email sent to gmail are landing in inbox folder.

I ran mxtoolbox for the IP I got from WHC and it is blacklisted, I raised a support ticket and they are not helping in getting new IP instead they asked me to let my customers know to move the email from junk to inbox.

I am quietly new here, is this how it works?

I am not sending any cold emails.