u/Apart_Strike494

The autosampler gave a error message because the needle got stuck on a capillary. After we removed the capillary we turned off the Autosampler module, placed the needle in the right back corner and performed an auto referencing to bring the needle to the right position. But the referencing failed and the needle got stuck at the bottom. It isn't possible to move the needle up. Does someone have any idea how to fix the problem or how to remove the needle in that position?