7 years into marketing. senior level. should be doing strategy and execution leadership
actual day to day: 35-40% of my week is making visual assets. landing page hero graphics in canva. internal decks in gamma. campaign one-pagers in figma. the random "can you make this look nice" requests from the head of marketing
i became the default visual person about 8 months ago when our designer left and we didnt backfill. management framed it as a "stretch opportunity to build cross-functional skills." it has been a stretch in the sense that my actual role has stretched until it's barely visible
the real problem is its self-reinforcing. the more i do visual work, the more people assume i should. when i push back i get "but you do it so well." when i say "we should hire a designer" i get "budget freeze."
things ive tried that havent worked:
explicitly raising it with my head of marketing (acknowledged but not addressed)
offering to "train" someone else (no one volunteered to learn)
saying im swamped (work just gets pushed to friday)
doing the work less polished hoping people stop asking (they dont, they just complain it looks worse)
is the answer:
have a much harder conversation with my manager (and risk being seen as not a team player)
start interviewing externally (probably honest answer)
hire a freelance designer out of my own budget (wild but considered)
just quietly do the work worse and hope people stop asking (havent had the courage)
asking for advice from anyone whos been in this trap and gotten out without leaving the company. is that even possible or is the only real exit a new role.
u/Any_Boss_8337
Independent bookstore. Going on year 9. We host four book clubs a month, all of them well-attended.
I noticed last week that the same six women who come to book club every month rarely actually buy the book at the store. I checked the receipts. Out of the last six selections, this group bought a total of three copies from me, and there are 11 of them.
The books are showing up. They're reading them. They're just buying them somewhere else. Amazon, presumably, given delivery boxes I see at the discussion.
These are regulars. They drink coffee here. They love the store. They post about the store on social media. They also feel comfortable not buying the book here, apparently, and that disconnect is the part that's eating me.
I'm trying to figure out the move. Charging for book club attendance feels punitive and would probably end the clubs. A "must buy at the store" policy feels worse. Quietly seeding it that "we'd love it if you got the book here, here's why it matters for the store" feels like begging.
For other indie retailers, especially bookstores or shops where the social/community side of the business is part of the draw, how have you gotten loyal customers to actually buy from you instead of treating you as the meeting space. Asking because I cannot keep hosting if I'm not actually selling books.