Has anyone run into issues with opening PDF files that were labeled and encrypted using MS Purview?
We have had this set up for quite awhile without issues but within the last few weeks, we have had issues opening files.
Testing:
- installed latest version of Adobe Reader
- opened file labeled and encrypted using MS Purview
- Prompted to enter email address and afterwards Microsoft MFA prompt
- for a quick sec you see what looks like an error page but afterwards you see a Microsoft page with my email address that says Need admin approval. Adobe Acrobat Reader. Adobe Acrobat Reader needs permission to access resources in your organization that only an admin can grant. Please ask an admin to grant permission to this app before you can use it.
If you click on the link Return to the application without granting consent it will just open the file as normal.
Is this expected behavior? If not, what needs to be changed?