Missed a 90-day cancellation window on a B2B contract, now I'm stuck for the full year...
We just had this with "Dun & Bradstreet", someone told us it lets you check other companies before working with them, and it was very important to us at the time. Eventually, having a set list of collaborators, we kinda used it less and less so I wanted to cancel it... only to find out the agreement requires you to give at least 90 days' notice before the end of the term. If you don't, it automatically renews for another full year!!
Of course it's on me for not reading the small print but 90 days notice? For a yearly subscription? So I wrote to them, several times, and the only non-automated reply I got was them making it clear that the contract is very much enforceable + LEGAL ACTION if the balance isn’t paid.. so much for negotiating my way out of this.
So we're onto another year with these guys even if we don't use their services anymore.. is this the new "okay" for B2B contracts at all? Do I need to speak to someone, or is the 3 month thing always enforceable in the USA?