Documentation practices
How do you keep SOPs/process docs or any kind of documentation from going stale?
I’m trying to improve how internal documentation is maintained after it is created.
We are currently mostly using Notion but some older ones are spread across Google Docs and PDFs.
The part I’m trying to figure out is the upkeep:
- who owns each SOP/process doc
- when it was last reviewed
- when it needs to be reviewed again
- how outdated steps get flagged
- whether employees need to acknowledge important procedures
- how managers see which docs are overdue or stale
For people running or managing small teams, do you track this in a spreadsheet/tool, or is it mostly manual?