i bought from a local retailer (they said this was their first sale of one) and installed by someone they recommended (it was also this installer's first experience with an impulse/zephyr).
everything was straight forward for them except the docking of the battery to the cooktop. they were focused on the written instructions and didn't catch the tip that we saw on the youtube video about raising the battery up on the cardboard pieces.
u/Andreweller — 17 days ago