How are you guys scaling onboardng?
Hi fellow recuirters! So we run a small recruitment agency that handles onboarding + training for a handful of client companies, mostly customer support, ops, and junior sales teams. The recruiting side scaled way faster than the training side.
Right now our stack is a mix of Notion, Arist, Google Drive, and Slack for mobile-first training/check-ins. It works, but once you’re onboarding multiple hires across different clients every week, people still miss steps, forget processes, or ask the same questions over and over.
What are agencies here doing to make onboarding smoother as headcount grows? Especially when you’re juggling different clients?