Guardian Life Dental HMO
Just found out I have effectively no coverage even though I have been paying every paycheck since February. I selected a dental office about 10 miles from my home when I filled out my new employee paperwork back in January. Welp, today I lost a crown. So I called the dentist office that I chose. They have no record of my insurance. So I double checked with my benefits coordinator, and she showed me the paperwork that she submitted to Guardian with the ID number of my chosen dentist. I called Guardian and it turns out that they randomly assigned me to some dentist I have never heard of, two hours away, for no reason. They said they can change me back to the dentist I chose, but it won’t be until at least June. I tried talking to a supervisor, and even sent copies of the original paperwork from my Benefits Coordinator, but they are unwilling to budge. What can I do? I am in pain.