▲ 3 r/hiringpakistan
If you’re building something and still replying to support messages yourself… you’re probably wasting hours every week. I’ve been doing this for 15 years. SaaS, fintech, hospitality, automotive — mostly with US-based customers. At this point, I don’t need scripts or hand-holding. Give me access, allow me to understand your product, and I’ll start handling your customers.
I’ve dealt with:
- confused users who don’t read anything
- frustrated users who blame everything on the product
- onboarding people who need step-by-step help
- messy inboxes that never seem to go down
Tools I’ve used: Zendesk, Intercom, LiveChat, Crisp, HubSpot.
What matters more is how I work:
- I keep replies clear and human
- I don’t escalate unless it’s actually needed
- I notice patterns and recurring issues
- I work independently and stay consistent
If you’re at the stage where support is becoming noise and slowing you down, I can clean that up and run it properly. I’m available immediately and work CST/PST hours.
If this sounds useful, send me a message.
u/Altruistic_Ride_7824 — 18 days ago