u/Allegium

Hi!

I used to work with brand communities but now I’m getting hired into HR to develop internal communities

All materials and frameworks I know are based mostly on customer/brand/non-profit, but I actually can’t find anything that’s specifically to the employee communities.

Any articles, frameworks, books to read or people to follow?

How, for example, would you calculate ROI of professional communities when you can’t tell members from non-members and can’t get access to performance data?👀