u/AliAliyev100

I have been trying to reach Contabo support through their “ContaBro” assistant, but the experience has been extremely frustrating.

For two days, during normal business hours, I could not get connected to a live agent. The bot keeps acting like a gatekeeper instead of actually helping or escalating the issue.

For a VPS provider, this is a serious problem. When customers have account, billing, networking, or server-related issues, they need a clear way to reach real support. Waiting around for days while a chatbot blocks access to a human agent is not acceptable.

At this point, my experience with Contabo support has been very poor, and ContaBro has made it worse rather than better.