Premium QLTS SQE2 student—never used a single mock/tutor session, now locked out. Help!
Hi all,
looking for some tactical advice. I’m an LPC grad working as a Commercial paralegal. I bought the QLTS Premium SQE2 package (~£3,000) in 2024 but haven't sat the exam yet.
I just found my portal is locked. My page shows an "extension" was applied on August 2025, but I never requested it, never sat an exam, and crucially, I have not used a single premium service I paid for (0 of 6 tutor mocks used, zero marked feedback). QLTS wants the standard "ransom" fee to let me back in for the October 2026 sitting.
Has anyone in the Premium tier successfully appealed this? It feels wrong to pay for an extension when they haven't actually delivered the human-led services I paid for.
If they won't budge, should I just cut my losses and switch to something like LawProf or Preptackle? I’m worried that 2024 QLTS materials are getting out of date anyway. Thanks for any help!