Unintended Auto renewal advice
Hi everyone,
I played some Eve last year after 12 years of absence, and even back then I was pretty casual. This time around I bought a 3 month Omega to try to enjoy it a bit more while I new I had the time (which I did, I love the game, I just don't have much time)
It looks like the subscription auto renewed for another 3 months, which missed in my emails and finances due to it being a really hectic time, and now I've just seen another 3 month renewal tick over and have realised what's been happening. I never logged on to Eve in all those 6 months as I had a super busy and hectic time with work and study and family life, and wasn't intending to do so again until probably next year.
I've emailed support to see if the charges can be reimbursed, but I'm not sure what to expect. Anyone had experience with this or advice for what to do or how to best communicate the situation, other than what I've said above?